
BASIC SERVICE
Service tenet
Products under the condition of normal use, enjoy a year" three pack", life-long maintenance services.
Guide consulting services
Designated development guide advisory service, explain the furniture knowledge, and for customers to buy the site measurement and estimation, recommend suitable for customer room decor.
Product knowledge explanation, demonstration, let consumer test sat, try lying, personally feel products.
Installation services
According to the consumer's reservation delivery time and place, delivery, installation and commissioning services.
Technical after-sale tracking service
Where the purchase of LIMITLESS/SQI products to customers, to fill in the" user contact list " for the record, to provide your name, address and communication mode, so that the technical guidance personnel tracking service. Ensure that the furniture in the installation of after-sales service personnel arrived at the scene layout, explain product use and maintenance of knowledge, to ensure that the use function of the product and service.
The establishment of product quality supervision files, regular visits to customers
For each consumer profile, the implementation of product lifetime warranty services paid, adhere to the user access system, through visits, telephone, letter and user communication. According to the actual needs of customers, can provide on-site repair service.
New product information
Where the purchase of furniture products to customers, LIMITLESS/SQI in accordance with the wishes of customers will regularly send the latest product information, for understanding.